skip to Main Content
6866 0663
First Aid in Mental Health (Asynchronous e-Learning)
Online Learning + 4-hour Live Webinar

First Aid in Mental Health Course Overview

First Aid in Mental Health aims to equip the individual to recognize common mental health problems, provide initial support and guide the person towards appropriate professional help.

SERA’s First Aid in Mental Health course focuses on common groups of disorders among the adult community. These are Major Depressive Disorders, Anxiety Disorders and Mood Disorders.

This course is targeted at individuals without prior knowledge of mental health issues.

Singapore Emergency Responder Academy (SERA)
Based on 792 reviews
powered by Facebook

Mode: Blended learning (Online Learning + 4-hour Live Webinar via Zoom)
Duration: Live Webinar (4-hours)
Course Fee:  $280.00 bgst ($302.40 wgst)
Course Code: NA
Training Venue: NA (Conducted online)
Certification: Certificate of Attendance in Psychological First Aid, accredited by ACC Institute of Human Services, valid for 2 years from date of completion. Upon successful completion of the course, participants will receive an e-certificate via email.

For private corporate runs, the course can be conducted over a period of 2 days (16 contact hours) without elearning.

How To Register

View Upcoming First Aid in Mental Health Course Dates

By filling in your registration details and clicking the submit button, we will receive your registration details.

If your company is doing bulk registrations and sending participants for different course dates, email for the bulk enrolment form instead and we will assist you accordingly.

Receive An Invoice

For individuals from government agencies or MOE schools, we can submit an e-invoice. Send an email to with the name(s) of the participant(s) that you have registered, along with the e-invoicing instructions (such as department and sub-business unit).

For individuals from private organizations, send an email to with the name(s) of the participant(s) that you have registered and advise if you require SERA to apply for funding for your Singaporean/PR employees.

After receiving the participants’ registration information, SERA will send you the invoice for the amount payable.

Complete Your Online Learning Before Class

After registration and confirmation of payment method, participants will receive their online learning credentials 2-4 working days later. This will consist of readings, videos and quizzes. Please complete this before your scheduled 4-hour course.

Participants will receive the e-guidebook via email.

Request for Group/Corporate Training

SERA can conduct a private course run for your team if you have at least 8 participants. If the total class size exceeds 16, SERA can conduct multiple concurrent classes for your organisation. This can be conducted at your premises or ours.

If you have less than 8 participants, we can open a class on your preferred date (subject to availability), conducted at SERA’s premises, but will keep the class open for public registrations.

Upon filling in the form below, our team will be in touch with you to provide you the quotation.

    Submit Your Enquiry Here

      More Information

      Psychological First Aid aims to provide you with basic knowledge and skills to help adults who are affected by the crisis in life. Crisis include man-made, natural and personal crisis can be overwhelming for an individual to cope. By applying Psychological First Aid skills, you will be able to support the individual through the crisis and refer them to professional help such as counsellors and psychologists.

      First Aid in Mental Health aims to equip individuals with knowledge and skills to recognise individuals who may be going through Mental Health issues and provide immediate help. With early recognition and treatment, most will recover well and return to productive lives.

      Peer Support Program focuses on equipping individuals with the knowledge and skills to support their peers during a crisis or who are suffering from mental health issues.

      There is currently no funding available for this course.

      There is currently no funding available for this course.

      1. HR personnel, managers and team leaders who handle crisis in the workplace
      2. Working adults who are keen to provide psychological support in the workplace
      3. Student Leaders in Secondary School / Junior College / Polytechnic / University
      4. Individuals who are keen to equip themselves to skills helping others in distress
      • Able to speak, read and understand English effectively

      Course Objectives
      At the end of the course the trainees will be able to:

      • Recognize symptoms of mental health problems
      • Provide initial support to those experiencing mental distress
      • Provide active listening to individuals who are experiencing mental distress
      • Incorporate the concept of Problem Definition-Attempted Solution-Desired Goals-Intervention (P.A.D.I) model into active listening and question skills.

      The course is a classroom-based training with lectures, hands-on and role play activities.

      Course Content
      The training syllabus and assessment guidelines are developed by Singapore Emergency Responder Academy (SERA).

      Module 1: Introduction to Mental Health

      • Overview of Mental Health Issues in Singapore
      • Busting the common myths and misconception about mental illness
      • Identifying stress and burnout
      • Provide self-care

      Module 2: Major Depressive Disorder

      • Identify the causes and symptoms of Major Depressive Disorder
      • Identify the treatment and resources for Major Depressive Disorder

      Module 3: Anxiety Disorders

      • Identify the causes and symptoms of Anxiety Disorders
      • Provide initial help to individuals with panic attacks
      • Identify the treatment and resources for Anxiety Disorder

      Module 4: Mood Disorders

      • Identify the causes and symptoms of Mood Disorders
      • Identify the treatment and resources for Mood Disorders

      Module 5: Introduction to Active Listening 

      • Mastering the Art of Non-verbal communication skills – S.O.L.E.R.
      • Mastering the Skills of Active Listening

      Module 6: Introduction to PADI Model

      • Identify the concepts of the Problem Definition-Attempted Solution-Desired Goals-Intervention (P.A.D.I) model
      • Structure a conversation using PADI Model
      • Group activities, case scenarios and role play
      • Trainers for this course have counselling or psychology experience and training
        • Main trainers hold a minimum education qualification of a Master of Counselling / Master of Psychology

      Hear What Others Say About Our Course

      Nicole Chia
      Nicole Chia
      Jane and team are very knowledgeable and approachable in imparting important skills for first aid.
      Bertrand Lee Chai Pin
      Bertrand Lee Chai Pin
      Adris, Edward and Jane were very informative and helpful trainers who helped make the course more interesting with stories and hands-on activities. Very much recommended, five stars.
      Katherine Yet
      Katherine Yet
      Chief instructor : Raymond Chan Assessor : Dzahri Both are very professional in their teaching . Lesson is very fun and knowledgeable. Customer officer Wei ping is also very helpful .
      Shannon Ling
      Shannon Ling
      Raymond is an entertaining and informative trainer! The learning was fruitful and I'm sure I left the session richer in the knowledge of first aid. Thank you Raymond!
      Breya Lynne
      Breya Lynne
      Attended Standard First Aid and AED ( blended ) training which was really fun and much knowledges absorbed. Main Trainer Yeoh Soon Teck and floor trainer Miko are really wonderful who know what they are doing and make sure all attendants learned what have been taught.
      Toh Chi Hou
      Toh Chi Hou
      this course is good for everyone and can help anyone.. the trainers is good and friendly..
      Daryl Chia
      Daryl Chia
      Daniel, Adrian, and Mikho, we’re really helpful and engaging whilst conducting the course for the whole group. They were concise with their explanation and gave really informative insights on how we can be better equipped to perform first aid
      Isaac Goh
      Isaac Goh
      I had a good experience here with my instructors Daniel Tan, Adris and Mikho and learnt essential knowledge that may help save a life one day.
      Bert Tai
      Bert Tai
      Essential knowledge from SERA, provide by experience facilitator Adris, we gain new skill that may save a life one day....good experience!
      Alex Jonathan Poon
      Alex Jonathan Poon
      Raymond is a fantastic instructor for the BCLS+AED course; smooth instruction, knowledgeable, great pacing and good sense of humour.
      Back To Top